Terms & Conditions
1. Introduction
Welcome to Aesthetic Dental Zone. These Terms & Conditions govern your access to and use of our website, https://dulwichdentists.co.uk/, and the information and services made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.
In these Terms, “we”, “us”, and “our” refer to the practice responsible for operating this website, and “you” refers to any visitor or user of the website.
2. About Our Practice
Aesthetic Dental Zone provides information about dental services and related treatments in East Dulwich, London.
Contact Details:
Address: 2 Lordship Lane, East Dulwich, London, SE22 8HN, United Kingdom
Telephone: +44 2082 991434
Email: info@dulwichdentists.co.uk
Website: https://dulwichdentists.co.uk/
3. Use of Our Website
You agree to use this website lawfully and responsibly. You must not:
Use the website for any unlawful, fraudulent, or misleading purpose.
Attempt to gain unauthorised access to our website, systems, or data.
Interfere with the website’s security, operation, or availability.
Upload or transmit malicious software or harmful content.
Use website content in a way that infringes our intellectual property rights or the rights of others.
We reserve the right to restrict access to the website where reasonably necessary to protect our services, users, or systems.
4. Website Information and Medical Disclaimer
The information provided on this website is intended for general informational purposes only. It may describe dental treatments, procedures, services, and oral health information.
Website content does not constitute a personalised dental diagnosis, treatment plan, or substitute for professional advice from a qualified dental professional.
Individual treatment recommendations depend on your clinical circumstances, dental health, medical history, and assessment by an appropriately qualified professional.
If you have concerns about your dental health, please contact a qualified dental professional. Do not delay seeking appropriate care based solely on information published on this website.
In an urgent or emergency situation, seek appropriate emergency dental or medical assistance.
5. Appointments and Enquiries
You may use our website or contact our practice to enquire about dental services or request an appointment.
Submitting an enquiry or appointment request does not automatically mean that an appointment has been confirmed. An appointment is confirmed only when the practice communicates confirmation through an appropriate channel.
Appointment availability, scheduling arrangements, and any applicable booking conditions will be communicated by the practice.
Please contact us as soon as possible if you need to change or cancel an appointment.
Any applicable cancellation charges, deposits, or missed-appointment policies will be communicated separately where relevant and will be subject to applicable law.
6. Dental Treatments and Results
Dental treatments are provided following appropriate clinical assessment and agreement between the patient and the treating dental professional.
Treatment suitability, risks, benefits, alternatives, fees, and expected outcomes should be discussed before treatment begins.
Results may vary from person to person depending on individual circumstances, oral health, treatment type, and compliance with professional advice.
Any examples, photographs, testimonials, or descriptions of treatment outcomes displayed on our website are illustrative and should not be interpreted as a guarantee that another patient will achieve the same results.
No statement on this website guarantees a particular clinical outcome.
7. Fees and Payments
Where information about treatment fees or prices is displayed on our website, it is provided for general guidance unless expressly stated otherwise.
The actual cost of treatment may depend on the clinical assessment, complexity of the procedure, materials required, and any additional treatment needs.
The practice will communicate applicable fees and payment arrangements before proceeding with treatment, where required.
Patients are responsible for paying agreed charges in accordance with the payment terms communicated by the practice and applicable law.
Any deposits, refunds, cancellation charges, or payment-plan arrangements will be governed by the specific terms communicated at the time of booking or treatment.
Nothing in these terms excludes any consumer rights that cannot lawfully be excluded.
8. Patient Responsibilities
When using our services, you are expected to:
Provide accurate and relevant information about your dental and medical history.
Inform your dental professional about relevant medications, allergies, and changes in your health.
Follow appropriate aftercare instructions provided by your dental professional.
Attend appointments at the agreed time or notify us if you cannot attend.
Ask questions if you do not understand a proposed treatment, its risks, or its alternatives.
Treat our staff and other patients respectfully.
Providing incomplete or inaccurate health information may affect clinical decisions and the suitability or safety of treatment.
9. Website Availability
We aim to keep our website available, accurate, and up to date. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may update, suspend, modify, or remove website content or features where reasonably necessary.
We are not responsible for temporary interruptions caused by maintenance, technical failures, network issues, or circumstances beyond our reasonable control, subject to applicable law.
10. Intellectual Property
Unless otherwise stated, the text, branding, graphics, images, design elements, and other content published on this website are owned by us or used with appropriate permission or licensing.
You may access and view website content for personal, non-commercial use.
You must not reproduce, republish, distribute, modify, or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by law.
Nothing in these terms affects any rights or exceptions available under applicable copyright law.
11. Third-Party Links
Our website may contain links to third-party websites, external booking services, social media platforms, or other online resources.
These links are provided for convenience or informational purposes. We do not control all third-party websites and are not responsible for their content, availability, terms, or privacy practices.
Accessing a third-party website is at your own discretion. You should review the relevant terms and privacy policy before using an external service.
12. Privacy and Personal Information
Our collection and use of personal information are explained in our Privacy Policy.
When submitting information through our website, you should ensure that the information you provide is accurate and relevant to your enquiry.
Please avoid submitting sensitive medical or personal information through a general contact form unless the form is specifically intended and appropriately secured for that purpose.
For further details, please review our Privacy Policy: https://dulwichdentists.co.uk/privacy-policy/
13. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful, including liability that cannot be excluded under applicable UK law.
Subject to that restriction, we will not be responsible for losses arising from your use of general website information where such losses could not reasonably have been anticipated or where the law does not permit liability to be imposed.
We do not exclude or limit any duty of care, professional responsibility, patient rights, or other legal obligations that apply to the dental services we provide.
These terms relate to website use and do not replace the specific arrangements, consent processes, or professional duties applicable to clinical treatment.
14. Indemnity
You are responsible for your misuse of this website or for unlawful activities carried out through your use of it, subject to applicable law.
Nothing in this section requires you to compensate us for matters where doing so would be unlawful or would override rights that cannot legally be restricted.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our website, services, business operations, or legal requirements.
The updated version will be published on this page, and the “Last Updated” date will be amended accordingly.
Your continued use of the website after revised terms are published constitutes use of the website subject to those updated terms, to the extent permitted by law.
16. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to you.
Any disputes relating to these terms will be dealt with by the courts of England and Wales where they have jurisdiction, without affecting any mandatory rights or protections available under applicable law.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Aesthetic Dental Zone
Address: 2 Lordship Lane, East Dulwich, London, SE22 8HN, United Kingdom
Telephone: +44 2082 991434
Email: info@dulwichdentists.co.uk
Website: https://dulwichdentists.co.uk/